How to Upgrade or Downgrade Your Plan

How to Upgrade or Downgrade Your Plan

Changing your plan takes less than a minute and your data is never lost.

Upgrading

1. Open Settings → Billing or click the Upgrade button on any feature gate.
2. Choose the plan you want (Starter, Growth, Scale, or Agency) and the billing interval — annual saves ~17%.
3. Enter your payment details via our secure Stripe checkout.
4. Your new features activate immediately.

If you upgrade mid-cycle, you'll be charged a prorated amount for the remainder of your current billing period.

Downgrading

1. Go to Settings → Billing.
2. Click Manage Subscription to open the customer portal.
3. Choose a lower plan or cancel.

When downgrading, your current plan stays active until the end of the billing period. After that, anything that exceeds the new plan's limits — extra Reps, extra sites, extra workspace seats — becomes read-only (never deleted).

Switching billing interval

You can switch between monthly and annual at any time from Settings → Billing. Annual saves ~17% versus monthly.

Cancelling

Cancellation works the same as a downgrade — your plan remains active until the period ends, then reverts to the free trial state. No data is deleted.

Agency-specific: removing sites or boosts

If you're on the Agency plan and remove a client site or downgrade a site's capacity boost, Stripe automatically prorates the change on your next invoice.

Need Help?

If you run into issues during a plan change, reach out via the in-app support chat or email us at support@nextdaysales.com.