Help Center

Answers, faster. For you and your visitors.

Setup guides, playbooks, and the small details that make Reps convert.

Reps & Conversion

Choosing where an Ask Rep lives

Seven placements for the Ask Rep, what each one suits, and the mobile details that matter.

Reps & Conversion

Exit-intent Ask Rep

Catch a visitor on the way out with one prompt — what triggers it, how to word it, and when not to use it.

Reps & Conversion

Auto-placed Answers Rep

Install the FAQ block with a single script tag when you cannot edit the page markup.

Reps & Conversion

Tracking conversions that happen off the Rep

Phone taps, mailto links and native form submissions can count toward the Conversion score.

Insights & Reporting

Working through recommendations

Impact, Effort and Source labels, rollups for repeated issues, and dismissing with a reason.

Insights & Reporting

Monthly reports and report history

What is in a monthly report, how to preview and copy it, and where past reports live.

Reps & Conversion

Rep types and when to use each

Three Rep families — Ask, Capture and Answers — and the options inside each.

Account & Billing

Workspace and site roles

Who can do what at the workspace level and per site, and how personal account settings differ.

Insights & Reporting

AI visibility tracking

Monthly brand tracking across ChatGPT, Gemini, Claude and Perplexity.

Insights & Reporting

Toxic referring domains and disavow exports

Spot harmful backlinks in the site audit and export a disavow file.

Insights & Reporting

Content gaps: from unanswered question to published proof

Questions the Rep could not answer confidently become tracked gaps that published content has to resolve.

Insights & Reporting

Arrive and Conversion health scores

Why the site health score is split in two, and what moves each half.

Getting Started

Getting help inside the app

Ask the support assistant, track your conversations, and reach a human when you need one.

Reps & Conversion

Installing a Rep and allowing your domains

Copy the embed snippet, add the client domain to the allow-list, and fix "origin not allowed".

Reps & Conversion

Positioning a Rep and mobile clearance

Move the Rep bubble to any corner and offset it so it never covers other floating UI.

Getting Started

Guided Hero starter — install in 5 minutes

Legacy: the packaged guided hero snippet. New builds should use a Capture Rep (brief) or the Context API.

Getting Started

Personalize the Rep from your hero selectors

Use data-nds-context attributes (or window.NDS.setContext) to pre-fill the Answer Engine with a personalized brief based on the visitor's selections.

Account & Billing

Per-Site Collaborators

Invite client stakeholders to a single site without giving them access to your whole agency workspace.

Sales Tools

Connect Google Search Console

Authorize GSC per site to power Insights, FAQ seeding, and Content Studio briefs.

Sales Tools

Content Studio Overview

Generate BOFU blog posts, landing pages, and ad copy grounded in your site's real content.

Getting Started

Answer Engine Setup

Configure and launch the Answer Engine guided-search Rep on a client site.

Getting Started

Crawl Pipeline Overview

How Next Day Sales scrapes, embeds, and refreshes your site content.

Getting Started

Insights: Weekly AEO, SEO & CRO Audits

How the Insights tab audits your site for AI search, SEO and conversion — and ships one-click fixes.

Sales Tools

Lead Scoring Explained

How lead scores are calculated and what makes a lead hot.

Sales Tools

Email Notifications for New Leads

Get instantly notified by email whenever a new lead is captured — from any source.

Sales Tools

Personas & Dynamic CTAs on Sites

Show different CTAs to different visitors based on the page they are on or what they searched for.

Sales Tools

Lead Activities, Notes & Tasks

Log every interaction with a lead and never forget a follow-up.

Account & Billing

Manual Invoices & PO Numbers

Request a manual invoice with PO number for accounting-led purchasing.

Sales Tools

Site Reps: FAQ, Booking, Lead Form & Search

Embed lightweight Reps on any website to capture leads, answer questions, and book meetings.

Sales Tools

Pipeline and Weekly Recap Email

Read the weekly recap email and use the Leads pipeline view to forecast.

Sales Tools

Instant lead auto-reply

Send a branded reply to every new lead within seconds. Setup, per-widget overrides, and how to read the status badges.

Sales Tools

Capture Reps and the Answers Rep

The three Capture modes — brief, contact and booking — plus the FAQ-driven Answers Rep, and where submissions land.

Account & Billing

Subscription Plans Explained

Compare Starter, Growth, Scale, and Agency tiers — what each includes and when to upgrade.

Sales Tools

Lead Capture via the Answer Engine

How the Answer Engine Rep captures leads — and why standalone forms are deprecated.

Account & Billing

How to Upgrade or Downgrade Your Plan

Step-by-step guide to changing your subscription plan.

Account & Billing

Understanding AI Credits and Usage

How AI credits work, what they're used for, and how to get more.

Account & Billing

Billing FAQ

Answers to common billing questions — payments, invoices, refunds, and more.

Getting Started

Setting Up Your Workspace

A quick guide to configuring your workspace — name, branding, and team invites.

Account & Billing

Team Seats and Workspaces

How workspaces work, inviting team members, and managing roles.

Account & Billing

Managing Your Account Settings

Learn how to update your profile, company details, branding, and notification preferences.

Getting Started

Managing Your Leads

Triage, score, and route leads captured by the Answer Engine.

Getting Started

Set Up Slack Notifications with Zapier

Get instant Slack channel notifications when a lead is captured on your site, using Zapier and Webhooks.

Getting Started

Set Up Email Notifications with Zapier

Step-by-step guide to getting email alerts when a lead is captured on your site, using Email by Zapier, Gmail, or Outlook.

Sales Tools

Zapier Integration Guide

Connect your site Reps and Answer Engine to 5,000+ apps via Zapier webhooks.

Getting Started

Getting Started with Next Day Sales

Connect your first site, crawl it, and launch the Answer Engine Rep in under 10 minutes.

Put it into practice

Reading the docs is step one. Installing the Rep is step two.

Every guide here describes something the Rep does on a live site — capture the question, answer it from your own pages, and hand you the lead. Start a trial and follow along on your own site.

Start 14-day Trial See how the Rep works